Verdict
NordVPN has a large review base but a notable share of complaints about slowdowns, dropped connections, and subscription billing confusion. It works for basic privacy browsing, but reviewers report it getting less reliable over time, not more.
Best for
Someone who wants a mainstream VPN for everyday browsing privacy and is willing to deal with occasional connection hiccups rather than someone who needs rock-solid uptime for work.
Dealbreaker
Multiple reviewers describe the connection becoming slow or getting stuck in a 'connecting' loop after months of use, and customer support is reported as hard to reach or unhelpful when that happens.
The facts.
Pulled from the App Store, not written by hand. unverified
Price
Free
In-app purchases
Unknown
Ads
Unknown
Platforms
iPhone, iPad
Rating
4.7★ (701,559)
Version
9.13.0
Last updated
Sep 10, 2026
Released
Dec 9, 2014
Attributes
Native app
Category
Utilities, Productivity
What reviews consistently say.
Themes grouped from 200 App Store reviews. Source feed ›
Praised for
Ease of use and design3 reviews
Privacy and data handling3 reviews
Battery and performance2 reviews
Complained about
Subscription pricing and paywalls17 reviews
Battery and performance8 reviews
Customer support6 reviews
Crashes and stability5 reviews
Misses some ads4 reviews
Privacy and data handling3 reviews
Bugs after updates2 reviews
Notifications and reminders2 reviews
Where this comes from
17 of 200 recent reviews raised: Subscription pricing and paywallsApp Store reviews ›
8 of 200 recent reviews raised: Battery and performanceApp Store reviews ›
6 of 200 recent reviews raised: Customer supportApp Store reviews ›
5 of 200 recent reviews raised: Crashes and stabilityApp Store reviews ›
3 of 200 recent reviews raised: Privacy and data handlingApp Store reviews ›
Listed at Free on the App StoreApp Store listing ›