Verdict
OneDrive users report frequent sync failures, files that silently stop backing up, and in a few cases entire photo libraries disappearing without a restore path. Reviews skew positive overall, but the negative cluster is specifically about the core function: keeping files synced and available.
Best for
Someone who already has a Microsoft 365 subscription and mainly wants a place to dump Office documents, not someone relying on it as their sole photo or video backup.
Dealbreaker
Multiple reviewers describe files or entire photo libraries vanishing after sync problems, with no way to recover them — a serious risk for anyone using it as a primary backup.
The facts.
Pulled from the App Store, not written by hand. unverified
Price
Free
In-app purchases
Unknown
Ads
Unknown
Platforms
iPhone, iPad
Rating
4.7★ (487,268)
Version
18.9.4
Last updated
Sep 4, 2026
Released
Dec 13, 2011
Attributes
Native app
Category
Productivity, Photo & Video
What reviews consistently say.
Themes grouped from 200 App Store reviews. Source feed ›
Praised for
Sync and multi-device5 reviews
Import and export2 reviews
Complained about
Sync and multi-device19 reviews
Crashes and stability9 reviews
Notifications and reminders6 reviews
Privacy and data handling5 reviews
Battery and performance5 reviews
Works offline4 reviews
Subscription pricing and paywalls4 reviews
Customer support3 reviews
Bugs after updates3 reviews
Confusing interface2 reviews
Where this comes from
19 of 200 recent reviews raised: Sync and multi-deviceApp Store reviews ›
6 of 200 recent reviews raised: Notifications and remindersApp Store reviews ›
9 of 200 recent reviews raised: Crashes and stabilityApp Store reviews ›
4 of 200 recent reviews raised: Works offlineApp Store reviews ›
Listed at Free on the App StoreApp Store listing ›