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Verdict
Lyft is a ride-hailing app, not a mapping or turn-by-turn navigation tool, and the review signal here is thin and mixed: a few complaints about price and driver lateness, a couple of praise notes for drivers and support.
Best for
Someone who wants to book a car to a destination rather than get walking or driving directions themselves.
Dealbreaker
Some reviewers report rides costing more than expected and drivers arriving late or going to the wrong entrance, which matters if you're relying on it for a fixed-time appointment.

The facts.

Pulled from the App Store, not written by hand. unverified
Price
Free
In-app purchases
Unknown
Ads
Unknown
Platforms
iPhone, iPad
Rating
4.9★ (17,668,813)
Version
2026.34.3
Last updated
Sep 8, 2026
Released
May 31, 2012
Attributes
Native app
Category
Travel, Navigation

What reviews consistently say.

Themes grouped from 200 App Store reviews. Source feed ›
Praised for
Ease of use and design2 reviews
Customer support2 reviews
Complained about
Too expensive3 reviews
Import and export2 reviews
Confusing interface2 reviews
Where this comes from
3 of 200 recent reviews raised: Too expensiveApp Store reviews
2 of 200 recent reviews raised: Import and exportApp Store reviews
2 of 200 recent reviews raised: Confusing interfaceApp Store reviews
2 of 200 recent reviews raised: Ease of use and designApp Store reviews
2 of 200 recent reviews raised: Customer supportApp Store reviews
Listed at Free on the App StoreApp Store listing